Email Us

Service & Parts


All technicians are factory trained and are required to attend factory training every 6 months. This allows us to diagnose and make more accurate repairs in a timely manner.

Parts Department

A Broad Range of Appliance Parts
We have access to millions of dollars of parts from the latest electronic parts to the 40 year old mechanical devices. If we don’t have it in our local warehouse, we will get it over-nighted for pick-up or delivered to your doorstep. Richards is fast becoming one of the largest parts distributors in New England. Call 978-462-2003 now for price and availability. If you decide to come in to our store, please call to verify price and availability. Web pricing may not reflect our in store pricing and we cannot honor web pricing for walk in customers.


All deliveries are handled by Richards Appliance personnel. No outside delivery company’s are used.


We provide normal dnstallation on washer and dryers, full dnstallation on dishwashers. We will deliver install and disposed of the old units. We have licensed plumbers, licensed electricians and licensed finish carpenters available to all our customers.