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About Us

Our Story

Richards Appliance was established in 1979 and has grown over the years from a basic appliance service company to a major appliance dealer. We have a showroom stocked with all your major appliance brands, serving the north shore of Massachusetts, Merrimack Valley, and Southern NH. As a factory store, we purchase directly form appliance manufactures, which allows us to cut out the middle man and pass the savings on to our customers. If an appliance or part is not in our local warehouse, we can have the order completed within a day or two from the manufacturer.

Below is a Brief List of Services & Benefits We Offer

  • Over 30 Years of Experience
  • We've been around since 1979.Servicing appliances on the North Shore as well as Southern Nh
  • Service All Brands of Appliances
  • We service all makes and models of major home appliances. If your appliance has a problem, we can help. We even service brands that many other companies don't.
  • Fast, Friendly, and Dependable
  • From the time your call is received, our staff has been trained to listen, assist and respond to your service needs quickly.
  • Licensed and Insured for Your Protection
  • Our entire staff is licensed and insured. We want to make sure you know who you have in your home and that you're completely protected.
  • Factory-trained, Certified Technicians
  • All of our technicians are factory trained
  • Over 98% On-time Rate for In-home Service
  • We're very proud of this. We value your time as much as you do.
  • North Shores Largest Independent Servicer
  • You can trust that we'll understand your problem right away
  • Over $2,000 in Parts on Each Truck
  • Your life is affected when an appliance needs service. Chances are, the part you need is right on our truck. We can fix most problems right away.
  • Parts Department with Over $100,000 of Inventory
  • This helps us ensure same-day repairs. We're intensely focused on your convenience.
Call 978-462-2003