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    Service & Parts


    All technicians are required to attend factory training every 6 months. This allows us to diagnose and make more accurate repairs in a timely manner.

    Parts Department

    A Broad Range of Appliance Parts We have access to millions of parts from the latest electronics to 40-year-old mechanical devices. If we don't have it in our local warehouse, we will get it over-nighted for pick-up or delivered to your doorstep. Richards is fast becoming one of the largest parts distributors in New England. If you decide to come into our store, please call 978-462-2003 now to verify price and availability. Web pricing may not reflect our in-store pricing and we cannot honor web pricing for walk-in customers.


    All deliveries are handled by Richards Appliance personnel. No outside delivery companys are used.


    We provide normal installation on washer and dryers and full installation on dishwashers. We will deliver, install, and dispose of your old units. We also have licensed plumbers, electricians, and finish carpenters available to all our customers.