Big decision to make, happy outcome!

[This review was collected as part of a promotion.] Having my Jenn Air die on Thanksgiving Day, I had to decide fix it or buy another. Made the mistake of them fixing it. Turns out, it couldn't be done as the part needed was welded on the stove. As this was a big ticket item just before Christmas, was happy to find out KitchenAid made one similar at less cost...so happy I did, I love this stove! I love the features and how it looks, there is nothing about it I don't like. As for cooking on the stove or in the oven, well I think it made my cooking better!!! Thank you KitchenAid for saving my sanity!

Griddle isn’t the best.

I really want to love this range I was excited to use the griddle My first issue is oven doesn’t cook evenly, I have to rotate the pan so the back doesn’t over cook. The griddle mainly heats up in the center, the heat is not evenly distributed. Food gets stuck to it so I don’t use it. I would like to know if I can convert the griddle into burners because I can’t enjoy the griddle. I might love this product more.

Attention to details and well designed

Have had and used six months and it’s been great. No issues. Love that the power burner can also be the simmer burner! Thoughtfully designed throughout for big features and little details, and easy to keep clean. We found the WiFi hard to set up but we got it done and appreciate the app and temp probe.

Broke

I bought it, and in a month it started to smell like gas when we used it.

Love this range!

(This review was collected as part of a promotion.) We bought this in February for a new home we finished building. We had this in our previous home and loved it so much, we bought it again. That should tell you all you need to know!

10k piece of junk! No replacement parts???????

If I could give this product a -10 I would. This is one expensive piece of JUNK, After 2 years the small sides heating element started making noise and it took a good bit of time to warm up. 6 months later it went completely out. The service person now tells us the they no longer manufacture this heating element and it cant be found anywhere. Customer service has been rude and not helpful. How are they still selling a product that doesn't have replacement parts available?? How are you selling a product you don't have replacement parts for after only 2 years????

A chefs dream

(This review was collected as part of a promotion.) Used this unit for 2 months or so now. Lovely stove. Super economical vs electric oven.

Terrible product for the money

Do not buy this range. It has a lot of issues, one being the burners don’t light. Ours clicks for 15 seconds or longer before lighting. The range takes forever to heat a pan, the flames are so tiny. Our large oven works sometimes, the small oven when attempting to light, it lights up the big oven. Overall I’m very disappointed for the price. It looks commercial but is very poor quality.

It's fine

I've had this range in light blue for two years and use it daily. The color is my favorite part. Overall it works very well, but the rubber "feet" on the burners started coming off soon after we got it. The stainless steel on the front scratches very easily, just clean it carefully. We have a few burners that take a while to start, sometimes we use a lighter to get them going. There are some cracks and crevices that are a bit difficult to clean. It looks beautiful and is overall a great range.

Oven issues

I bought this range about 18 months ago. Love the appearance and range top. After about 14 months we put the large oven on self clean and it overheated to the extent of partiality melting the plastic switch for the oven light. Oven no longer works. Have tried numerous times to contact Kitchenaid but unsuccessful. Used the Kitchenaid app, but went to the USA. They contacted me and referred me to one more number at Kitchenaid Canada, but again no answer or response. Overall extremely disappointed with the service for a “high end” appliance.

It has some solid features

(This review was collected as part of a promotion.) I have owned this range for 2 months now in my new home. I love the stovetop although sometimes some burners can be slow to light. The dual ovens is a great feature but the smaller oven is quite small so not as useful as I had hoped. Both ovens aren’t deep enough to put a pizza box in so that’s not great. The fan started making some really weird noise yesterday so that had me concerned but hopefully it won’t continue and I won’t have to call a repair person. The wifi feature is nice, when it works, but often when I go to preheat an oven from my phone, the connection has been broken somehow and then I have to manually do it. Not a big deal but as soon as it is preheated, the connectivity in the app seems to return which makes no sense to me. Not having digital displays takes some getting used to but I am hoping it’s one less thing to go wrong. I have to use my phone to set timers but that’s fine. I haven’t tried out the griddle yet.